When something goes wrong with your plumbing, electrical, or HVAC system, you don’t just need a contractor; you need the right one. Two companies in the Columbus area are Eco Plumbers, Electricians, and HVAC Technicians (yep, that’s us), and Apex Pros Plumbing, Electrical, Heating, and Air. We’re sometimes confused with each other, as some may think we are very, very similar. Both of us have strong reputations, large fleets, and thousands of online reviews. So, how do you decide which one is the better fit for your home?
We are obviously writing this article, but we’re doing so to help our customers better understand the plumbing/electrical/HVAC landscape in our area. We’ve done our best to remove any bias towards ourselves and are here to give you the straight facts. Below, we’ll break down the services, reviews, guarantees, and overall vibe based on what we know through online research.
Eco Plumbers vs. Apex Pros: Company Overview
First, let’s take a look at what each company does in general- what they offer, how long they’ve been in business, and general information.Eco Plumbers, Electricians, and HVAC Technicians
Eco is a long-established company that started in 2007 with a focus on sustainable, water and energy-saving home services. Over time, we’ve grown into a full-service home provider offering plumbing, electrical, heating, and cooling services with an emphasis on our innovation and technology in the trades.Apex Pros Plumbing, Electrical, Heating and Air
Apex Pros is newer, opening for business at the end of 2020, but rapidly growing from a startup into a full-service company. Their website highlights a 5-star satisfaction guarantee and 24/7 availability. Quick Takeaway: Both companies offer multiple tradeline services. Eco stands out for its sustainability-first identity and innovation in the trades, while Apex Pros emphasizes fast, 24/7 help.What Customers Are Saying About Eco Plumbers and Apex Pros
Before you choose a home service provider, it’s smart to look at what real customers are saying because a company’s reputation often tells you what working with them will actually feel like.Eco Plumbers Online Reputation
Across major platforms like Google, Angi, and the Better Business Bureau, we consistently score in the high 4-star range.- Roughly 4.8-4.9 stars from tens of thousands of customers
- Hundreds of “faves” and recommendations from neighbors on Nextdoor
- Technicians are professional, courteous, and clean, often laying down floor protection and taking time to explain the work that is to be carried out
- Customers like having one company that can handle plumbing, electric, HVAC, and water treatment
- Perceptions of higher pricing or upselling on large projects
- Occasional miscommunication around service calls or expectations
Apex Pro’s Online Reputation
Looking at those same platforms (Google, Angi, and the Better Business Bureau), Apex Pros also shares a high 4-star rating.- Around 4.7-4.8 stars on various platforms from thousands of customers
- Recognized as a Top Rated company on HomeAdvisor
- Technicians are knowledgeable, friendly, and thorough, often going “above and beyond” and cleaning up after the job
- Customers appreciate fast scheduling, including same-day or next-day service in many cases
- Mention poor workmanship or customer service when problems resurface
- Perceptions of higher pricing and feeling significantly overcharged
What Services, Deals & Guarantees Come with Eco Plumbers and Apex Pros?
When it comes to whole-home protection and peace of mind, both Eco and Apex offer strong service plans, but their strengths appeal to different homeowner priorities.Eco Plumbers, Electricians, and HVAC Technicians
From our website and online profiles, we lean heavily into creating a life for people in the trades through The Eco Plumbers University, and promoting our services, emphasizing tankless water heaters, water treatment, and heating and cooling. Highlights:- Full-home coverage: plumbing, drains/sewer, electrical, heating and cooling, and water treatment
- 24/7 live answering: your call will always be answered, anytime, and our technicians will be out for service during regular business hours
- Strong warranties and Eco Guarantees, emphasizing customer satisfaction
- EcoFi Advantage Membership that covers your home’s plumbing, electrical, and heating and cooling systems
Apex Pros Plumbing, Electrical, Heating and Air
Apex Pros focuses on reliability, expertise, and convenience:- Plumbing, HVAC, and electrical services for both emergencies and routine maintenance
- A 5-star satisfaction guarantee, promising to make things right if you’re not happy
- Their Care Bear Club, a maintenance plan to keep HVAC systems in top shape through scheduled tune-ups and plumbing inspections
- Clear emphasis on 24/7 availability and fast response to urgent calls
How Do Eco Plumbers and Apex Pros Compare on Price?
Neither company has published full price lists online, which is typical in the home service industry, but their reviews and online sentiment give some hints to take into consideration.Eco Plumbers, Electricians, and HVAC Technicians
Eco is often perceived as a premium provider. Many reviewers feel they get high value through professionalism, communication, and long-lasting solutions, even if the invoice is sometimes higher than that of smaller shopsApex Pros Plumbing, Electrical, Heating and Air
Apex Pros also earns praise for value and transparency, with customers noting their clear estimates and options before work begins In both cases, you’re paying for licensed, well-reviewed specialists backed by warranties and guarantees, not the cheapest “guy with a truck,” but high-quality providers, full-service companies.Eco Plumbers vs. Apex Pros: Which Home Service Company Is the Best Fit for You?
Not sure whether Eco Plumbers or Apex Pros is the right fit for your home service needs? Here’s a side-by-side look to help you quickly see which company aligns better with your priorities.Eco may be the best fit if:
- You need someone fast—with our large fleet of over 300 trucks, our technicians can serve you and respond to your appointment request quickly
- You like the idea of “one number for everything”: plumbing, drain/sewer, electrical, HVAC, and water treatment, all from the same company
- You prefer a long-established company with a deep footprint in the Central Ohio area and a very large number of customer reviews
- You’re interested in a maintenance plan for your entire home (plumbing, electrical, and HVAC)
Apex Pros may be the best fit if:
- You want a highly responsive, 24/7 team with a big focus on fast, convenient scheduling and emergency availability
- You’re interested in a structured maintenance plan to keep your HVAC system tuned up and avoid surprise breakdowns
- You like the feel of a fast-growing local company that markets itself around pros and 5-star experiences
How to Choose Between Eco and Apex Pros for Your Columbus Home
When you’re choosing between Eco and Apex Pros, ask yourself: What’s my top priority right now?- Sustainable upgrades and long-term efficiency? We have an edge.
- Immediate, around-the-clock availability and a newer company? Apex Pros may be your pick.
- If your project touches plumbing, electrical, and HVAC all at once, both can help, but our long history as a comprehensive provider may appeal to you.
- Check Google, Nextdoor, and neighborhood Facebook groups to see who’s most recommended in your specific area. Both brands show up strongly across the region.
Final Thoughts
At the end of the day, you came here to compare Eco (us) and Apex Pros to find out which company aligns best with your home’s needs. Both are respected, full-service providers in Central Ohio with strong reputations—but the better choice depends on what you value most: sustainability and long-term service history, or fast, around-the-clock responsiveness. Now that you’ve seen a side-by-side breakdown of services, reviews, and value perception, your next step is to dive deeper into our offerings to see if we’re the right fit for your specific project. At Eco Plumbers, Electricians, and HVAC Technicians, we’re committed to helping you make informed decisions—and if you’re leaning our way, we invite you to Schedule an Appointment to learn more.FAQs
Are Eco Plumbers and Apex Pros the same company?
No, Eco Plumbers and Apex Pros are two separate companies. While we both operate in the Columbus area and offer plumbing, electrical, heating, and cooling services, we differ in history, focus, and brand identity. Eco has been around since 2007 and emphasizes sustainability and bringing more people into the trades, while Apex Pros started in 2020 and positions itself around fast, 24/7 availability and customer responsiveness.
Which home service provider in Columbus is better for energy-efficient upgrades?
If you’re focused on energy or water-efficient upgrades, Eco Plumbers, Electricians, and HVAC Technicians may be the better choice. Our services are designed with sustainability in mind, offering things like tankless water heaters, high-efficiency fixtures, and whole-home energy solutions. Apex Pros also provides quality service but focuses more on availability and responsiveness.
What do customer reviews say about Eco Plumbers vs. Apex Pros?
Both companies are highly rated online, with thousands of reviews across platforms like Google and the BBB. Eco Plumbers is often praised for professionalism and long-term reliability, while Apex Pros is recognized for fast scheduling and “going above and beyond.” Some customers mention higher pricing for both, but the majority feel they receive strong value from each company.
